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Why Do We Have to Talk about That at Work?

When we avoid difficult conversations, we trade short-term discomfort for long-term dysfunction.

PETER BROMBERG

Why in the world would we want to encourage employees to talk about polarizing topics in the workplace? We come to work to make products and provide services for our customers, members, and/or clients—not to talk about social issues. Topics such as race, politics, and religion are inappropriate and should be discouraged. Perhaps this is how you feel. For generations, this has been the prevailing sentiment for many organizations and corporate environments. However, there are compelling reasons why a position of avoidance is no longer the best policy.

The most persuasive reason ...

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