Virtual Training

9Good Enough Is Not Good Enough

In my experience, the most important and challenging virtual training mindset shift is internalizing and embracing the mantra: Good enough is not good enough.

I've watched my own trainers and those of my clients struggle with this belief system. The problem: It's easy to be good enough and difficult to be legendary.

Discipline to always be excellent and do your very best requires sacrifice. In fact, that is exactly what discipline is: sacrificing what you want now (easy) for what you want most—the mission and making a real impact (challenging). Doing the easy things only serves to make you mediocre. It's the hard things that help you grow.

You Are Onstage and Under a Microscope

Far too many instructors treat the virtual training classroom with less respect than they do the physical classroom. Yet, the brutal truth is that you must be better and more prepared in the virtual classroom than you are in a physical classroom.

In both the physical and virtual classrooms, you are always onstage. But in the virtual setting, you are under an intense microscope.

Everything you do and say, inside the limits of your video frame, is being observed and magnified by your learners. Everything—from what you wear, the quality of your visuals, lighting, sound, audio, body language, facial expressions, voice tone and inflection, the words you use, your emotional state, how well you manage the classroom, how you engage your learners, and your mastery of the training ...