CHAPTER 2
Select Technology
Technology decisions rise to the top of the list when it comes to virtual training implementations. The specific platform used to deliver virtual training plays a key role in its success. The hardware components that facilitators and learners use with the platform also matter. In addition, audio quality—whether it be voice over Internet Protocol (VoIP) or integrated telephony—makes a huge difference in the overall learning experience.
There are so many choices available on the market that it can be difficult to decide which platform to choose for your virtual training initiative. What audio options will be best for your programs? What hardware components do you need to purchase? How much Internet bandwidth do you need? ...
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