Chapter 1. INTRODUCING CLINICAL MICROSYSTEMS
Paul B. Batalden
Eugene C. Nelson
Marjorie M. Godfrey
Joel S. Lazar
LEARNING OBJECTIVES
Introduce the theory and contexts for microsystems in health care.
Discuss ways microsystems function in a health care system.
Summarize important research on microsystems in health care.
Describe concepts and mechanisms for improving quality and value in clinical practice.
This chapter begins with a sharp focus on clinical microsystems in health care and then expands its focus to explore contexts for microsystems within the overall health care system. After summarizing some important research on microsystems, the chapter concludes with a discussion on essential elements for making sustainable improvements in the quality ...
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