How Will UX Mapping Change Your (Users) Life?

In this book, I will change your life. I will show you techniques that will help you to understand your users, gain strategic insights, and improve communication within the team and with stakeholders.

In this introductory chapter, we will perform the following things:

  • Create our first User Experience Map.
  • Similar to the other chapters of this book, we will solve a real-world problem, but for this one, we will start with a rather fun and unusual one.
  • After setting the scene, we will take a look into the shortcomings of the old requirements document from the waterfall product management model.
  • This naturally leads to the solution that states that most problems can and will be solved with improved ...

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