Usability in Government Systems

Chapter 8

National Critical Infrastructures

Chris W. Johnson

School of Computing Science, University of Glasgow, Glasgow, UK

“[Effective preparation] requires the commitment of each and every individual to a group effort — that is what makes a team work, a company work, a society work, a civilization work.”

— Vince Lombardi

Introduction

This chapter focuses on government intervention to mitigate the impact of civil contingencies, including natural disasters, terrorist attacks, infrastructure failures, and pandemics. The US National Strategy for the Physical Protection of Critical Infrastructures and Key Assets (National Infrastructure Advisory Council, 2003) focuses on 11 sectors: agriculture and food, water, public health, emergency services, ...