Notes
Introduction
1. Geoff Mead, Telling the Story: The Heart and Soul of Successful Leadership (San Francisco: Jossey-Bass, 2014).
Chapter 1
2. University College London. “Uncertainty Can Cause More Stress Than Inevitable Pain: Knowing That There Is a Small Chance of Getting a Painful Electric Shock Can Lead to Significantly More Stress Than Knowing That You Will Definitely Be Shocked.” ScienceDaily, March 29, 2016, www.sciencedaily.com/releases/2016/03/160329101037.htm.
3. Edmondson, Amy C., The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Wiley, November 14, 2018).
4. Jeffers, Susan, PhD, Feel the Fear and Do It Anyway®: Dynamic Techniques for Turning Fear, ...
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