I want to thank my editor, Jessica Moyer, who was able to sweep in and help organize my chaos. Without her, I doubt I would have gotten this past the first three chapters. She did much heavy lifting in driving research, structure, questions, and detail. We worked on this during the COVID-19 period where everyone was working from home, and she was saddled with teaching college classes remotely, which is no easy feat. Her contributions made this happen. Thanks to Christian Amport, KS brother and President/CEO of the Overshores Brewing Company in East Haven Connecticut, for helping visualize the map for Communities of Practice in Financial Services, and then drawing it for me. Go check his brew selection! Finally, a huge thanks to ...
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