Notes
Chapter 1
1.Porter (1985).
2.Porter (1985), p. 48.
3.Porter (1985), p. 41.
4.Nelson, Moody, and Stegner (2001), p. 7.
5.Bossidy and Charan (2002).
6.Follett (1933), pp. 47–60.
7.Senge (1990), p. 353.
8.Mintzberg (2006).
9.Boundarylessness is a term introduced by Jack Welch, former CEO of General Electric Corporation, in describing an important characteristic of a successful company where the walls between organizational functions, customers, and suppliers are eliminated.
10.Pascale and Athos (1981), p. 202.
11.Collins (2001).
12.Kerr (1975).
13.Bal and Teo (2000).
14.Bennis (1993).
15.Chandler (1962).
16.Porter (1985).
17.Friedman (2006).
18.Ashkenas et al. (1995).
19.Value engineering is a concept developed in the 1940s by Larry Miles ...
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