Chapter 4
Enablers of Effective Value Chain Management
Key Points
•Strategic success requires understanding the benefits of an integrated value chain
•Addressing the enabling factors of enterprise value chain management is essential before addressing the extended value chain
•Leadership direction through strategic plans drives business culture
•The individual members of the organization control the processes and technology—focus on their knowledge, skills, and beliefs
•Affecting the extended value chain can be challenging due to the lack of control/influence, but will provide a competitive advantage
•Trust is a critical common denominator to enterprise value chain and extended value chain success
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