Notes

Chapter 1

1. Henry Mintzberg, “Time for the Plural Sector,” Stanford Social Innovation Review 13, no. 3 (2015): 28–33.

2. Frederick Taylor, Principles of Scientific Management (Harper & Bro., 1911). “Now, among the various methods and implements used in each element of each trade there is always one method and one implement which is quicker and better than any of the rest. And, this one best method and best implement can only be discovered and developed through a scientific study and analysis of all the methods and implements in use, together with accurate, minute, motion and time study” (p. 25).

3. Published in the mid-1950s in an American professor’s bulletin, a Canadian military journal, and Harper’s magazine, probably based on an anonymous ...

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