Contents
Part I Characteristics of the Japanese Corporation
Chapter 1 Kaizen and Total Quality Management
Chapter 2 Human Resource Management
Chapter 3 Production Management
Chapter 4 Knowledge Management
Part II Doing Business With the Japanese
Chapter 5 Entering the Japanese Market
Chapter 6 Succeeding as a Foreign Manager in a Japanese Firm
Chapter 7 Intercultural Challenges When Working in Japan
Chapter 8 Selling Your Product to Japanese Customers
Chapter 9 Negotiations With Japanese Business Partners
Part III What Can Western Managers Learn From Japan?
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