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How to write any document

You’re about to discover all the steps for creating any business document. The steps are organised to guide you as efficiently as possible from conception to completion, so you’re best off following them in order – at least to start with. You can always dip in and out for help in specific areas once you’re familiar with the process.

With that in mind, let’s crack on with the first step.

Consider what outcomes you want

Every business document needs to achieve an outcome, or what’s the point of writing it? You write a policy to get colleagues to do good stuff (and stop doing bad stuff); marketing material to persuade buyers to buy from you, not your competitors; functional specs so that the tech guys know what to build. ...

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