Preface

If you have any kind of office job, especially in a heavily regulated industry such as finance or the public sector, the amount of documentation you’re expected to write is staggering: not just emails but also policies, procedures, user guides, monthly reports, business plans, white papers, case studies, and more. Increasing competitiveness, the global economy, complex regulation, all of these factors mean that being able to write well is no longer a luxury: it’s a necessity.

This book shows you how to write any kind of business document logically, clearly and persuasively, even if you consider yourself poor at writing. Forget the myth you need some kind of gift to write well: writing’s a mixture of artistry and carpentry, and this book ...

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