Acknowledgments

Due to the recent down economy, most people are overloaded in their work. Asking my clients to collect, review, and then write about data seemed rudely intrusive, if not offensive. However, I found that they were willing to assist in this endeavor, contributing as much time as could be spared.

My thanks go to all my clients who have been helpful in giving me feedback, but I would especially like to thank the following people:

John McCarroll, Tom Southworth, and Dave Long of CONNSTEP (Connecticut State Technical Extension Program, a NIST/MEP affiliate) were very instrumental in helping me bring the TWI programs to Connecticut. I have helped develop Tom into both a JIT and a JRT trainer and he has taken those skills throughout ...

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