NOTES

INTRODUCTION

1. K. Codell Carter and Barbara R. Carter, Childbed Fever: A Scientific Biography of Ignaz Semmelweis (Westport, CT: Greenwood, 1994).

2. Gretchen Gavett, “Can GM Make It Safe for Employees to Speak Up?,” Harvard Business Review, June 5, 2014.

3. Richard M. J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman, and Erika Ferlins, “Columbia’s Final Mission,” Harvard Business School Multimedia/Video Case 305-032, March 2005. (Revised May 2009.)

4. Rodger Dean Duncan, “Is There an Elephant in the Room? Name It and Tame It,” Forbes, October 14, 2014, accessed October 2, 2016, https://www.forbes.com/sites/rodgerdeanduncan/2014/10/14/is-there-an-elephant-in-the-room-name-it-and-tame-it/.

5. “Employee Engagement Shocker: Low ...

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