Notes

Unless otherwise cited, the quotations used in this book are from the author’s collection. She started collecting motivational, inspirational, business, and insightful quotations in l981.

PREFACE

1. “Jobless Recovery in the U.S. Leaving Trail of Recession-Weary Employees in Its Wake, According to New Study,” TowersWatson.com, March 16, 2010, www.towerswatson.com/en/Press/2010/03/Jobless-Recovery-in-the-US-Leaving-Trail-of-Recession-Weary-Employees-in-Its-Wake-According-to-New.

INTRODUCTION

1. Andrew Kohut, “Americans Are More Skeptical of Washington Than Ever,” Wall Street Journal, April 19, 2010, http://online.wsj.com/article/SB10001424052702303491304575187941408991442.html.

2. John Wood and Paul Berg, “Rebuilding Trust in Banks,” Gallup ...

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