CHAPTER ELEVENSNAPSHOTS
Leadership involves the courage to practice an art never completely mastered.
In this chapter, we take a snapshot look at the leadership practices of three organizations—Infosys, KIPP, and Google—to see how they are doing on the triple crown quest. None of them has mastered the art of leadership, of course, but all have made substantial progress in building excellent, ethical, and enduring organizations. We draw lessons from their successes, failures, and current challenges.
INFOSYS1
In 1981, N. R. Narayana Murthy met with six colleagues in his tiny apartment in Pune, India, hatching out a plan for a high-tech startup. Thinking big, they debated whether to try to become number one in India in terms of ...
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