“This book offers a unique perspective on managing your quality system, with both strategic and practical advice for leaders who are looking to maximize their business impact.”—Jennifer Paine, Senior VP, Global Regulatory Affairs, Medical Devices
“The first quality management systems book I have read that focuses more on solving problems and achieving opportunities and provides frameworks and methodologies to achieve these goals.”—Thomas Stevenson, Chief Operating Officer, Medical Devices
“The book describes the integration of quality theory to practical application in a refreshing way, that’s an excellent reference book for those driving operational transformation in their business.”—Ian Elliott, Retired Chief Operations Officer, ...
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