Training That Delivers Results

CHAPTER 9

Designing for E-Learning

This chapter continues the focus on the Production phase of the model (Figure 9.1), but concentrates specifically on e-learning. The term e-learning as used in this book refers to self-paced learning delivered via a computer (desktop or laptop).

Telling—no matter how easily understood or well packaged the information being told—is not the same as training. Harold D. Stolovitch and his wife, Erica J. Keeps, have made “Telling Ain't Training” a catchphrase in the training and development community through their bestselling book of the same name, Telling Ain't Training, and a series of nationwide workshops. Their work forms the basis for what I call the “teachable moment” in e-learning.

FIGURE 9.1   Handshaw ...