Appendix A. Example Training Design Document

World of SRE Design Doc

Date: 2019-08-21

Author: evebob@

Status: Draft | In Review | Final

Overview: The purpose of the World of SRE class is to equip new hire SREs globally with a baseline knowledge of Google’s SRE culture—its philosophy and ways of working. SREs come into Google with little practical knowledge of how SRE works at Google, thereby causing increased ramp-up time to their teams. This training targets all new hire SREs globally, as a class to take to help reduce the ramp-up time. This training takes the foundational tribal knowledge within SRE at Google and passes that down to new hires.

Learner Profile

Roles

Primary Audience: One-week-old Site Reliability Engineers (primary audience)
Secondary Audience: New SREs transferring in from the Software Engineering ladder
Other Audience: Existing SREs who want a refresher

Population

Primary Audience: We anticipate to hire about 300 new SREs in FY2019
Secondary Audience: We have a potential for transfers from 100 open headcount that could be anywhere from 10 to 60 transfers out of the 100
Other Audience: There are about 200 existing SREs that may enroll in the class, either out of curiosity or to refresh

Geography

Primary attendees will be located in the following locations: