Training Reinforcement

CHAPTER 17Reinforcement for Different Training Types

Can I use The 7 Principles for all types of training?” is a question we sometimes hear. Maybe you wonder the same thing. The answer is simple: “Yes.” However, each training type has need for a specific type of reinforcement program. In this chapter, we will discuss ten different training types and their specific reinforcement approaches.

TRAINING TYPES

Before you know how to reinforce your training, you have to know what type of training you’re providing your learners. Here is a quick overview of common training programs:

1. Soft skills.
2. Technical/knowledge.
3. Cultural programs.
4. Awareness training (such as safety).
5. Certification.
6. On-boarding.
7. Coaching.
8. Refresher training (retraining).
9. Educational (such as MBA).
10. Compliance training.

Compare yours training types with this list. Are any training types you use missing? Look at Table 17.1 to understand each training type. Table 17.2 shows where you should focus your attention in the reinforcement program for each type of training.

Table 17.1. Types of Training

Training Type	Description
Soft Skills	Soft skills are a cluster of productive personality traits that characterize one’s relationships in a milieu. These skills can include social graces, communication abilities, personal habits, cognitive or emotional empathy, time management, teamwork, and leadership traits.
Technical/Knowledge	Technical training teaches the skills and knowledge needed to design, develop, ...