CHAPTER 14Principle 7: Place the Learner in the Center
This seems like an obvious principle, but I often see it as the missing link in reinforcement programs. Principle 7 is the connection between foundation and engagement.
If you compare the three principles you used for building your foundation with the three principles to create engagement you will recognize that:
- Building the foundation starts with the perfect balance of the 3 phases (Principle 1); creating engagement starts with a balance between push and pull (Principle 4).
- Closing the 5 gaps (Principle 2) is required to have a solid foundation; friction and direction (Principle 5) are required to let the learners’ brains work hard and drives involvement.
- To create measurable behavior change (Principle 3) requires that you use your measurement plan and verify the performance; by following the reinforcement flow (Principle 6), you optimize the peak performance of the learners.
Reinforcement is like an Olympic program. The focus is on balance, conditions, and performance.
Design of reinforcement focuses on balance, conditions, and performance.
PROJECT WURTH
My coach started his design of my Olympic program as soon as the Olympic Games in Seoul finished in 1988. He was responsible for my achieving a good result four years later. His responsibility was to create a well-thought-out program that led to success and prevented me from dropping out early. He focused on three important elements: balance, conditions, and ...
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