Notes

APPENDIX

[38]

[39]

[2] Kotter, John P. (1996). Leading Change, p. 48. Boston, Massachusetts: Harvard Business School Press.

[3] Lombardo, Michael M., & Eichinger, Robert W. (2006). FYI For Your Improvement4th Edition. A Guide for Development and Coaching for Learners, Managers, Mentors and Feedback Givers. Lominger International.

[4] Kalev, A., "Best Practices or Best Guesses," American Sociological Review, August 2006, pp. 589–617, University of Arizona

[5] Ibid, p. 611.

[6] DiversityInc. Magazine. January 2006.

[7] USA Today, March 8. 2010.

[8] Gallagher Hateley, B.J., & Schmidt, Warren H. A Peacock in the Land of Penguins, 2001. The video of this fable can be found on several web sites.

[9] "Global Diversity and Inclusion: Perceptions, Practices and Attitudes." A Study for the Society of Human Resource Management (SHRM) conducted by the Economist Unit. Findings released 2010.

[10] "Donald" is a fictitious name used to protect the identity of the real person.

[11] Fortune Magazine, "Why Mentoring Works."

[12] www.Catalyst.org.

[13] Beaton, A. & Tougas, F. (2001). Reactions to Affirmative Action: Group membership and social justice. Social Justice Research, 141, 61–78. Konrad, A. & Linnehan, F. (1995). Race and sex differences in line managers' reactions to equal employment opportunity and AA interventions. ...

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