IILiterature Review
As Ford pointed out, people follow tradition. This might be acceptable in private life, but in industry, outdated customs must be eliminated.
Ohno, 1988, p. 107
Four main sections are included in this chapter. In the first section, the theoretical foundation of this study is presented through a literature review on innovation and a brief discussion of JIT purchasing and TQM as management innovations. Furthermore, literature on business and operations strategies is discussed, including strategic use of JIT purchasing and TQM systems. The last part of this first section consists of a comprehensive literature review on performance in three functional areas: business strategy, marketing, and operations management. In the second ...
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