IIntroduction
Total quality is termed only partial success.
Fuchsberg, 1992b, p. B1
Quality programs show shoddy results.
Funchberg, 1992a, p.B1
Some manufacturers drop efforts to adopt Japanese techniques: They hit snags with ideas such as quality circles, just-in-time deliveries.
Naj, 1993, p. A1
The good news is that some U.S. companies did reach world-class quality. In addition, there were enough of them to prove that it can be done within the American culture and to show how it can be done.
Juran, 1994, p. 32
A tonic for the business cycle: Just-in-time delivery may be remedy for wild inventory swings.
These quotations from publications in recent years reflect the efforts of U.S. firms ...
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