54Manage Outgoing Calls
Even though e-mail is beginning to outpace the phone as the favored means of communication, most people still spend a good deal of time yakking on the wire. The following tips will help you save time by managing your outgoing calls.
Bundle Your Calls
Whenever practical, set aside a specific time for making all of your phone calls in one sitting. By grouping them together, you avoid the switching back and forth between tasks that break your workflow and concentration.
Hot Hint: On your planner or PDA, list your phone calls at the bottom of the page. This way they’re always grouped together and easy to find.
Prepare an Agenda
Make a list of the specific items you want to cover on the call, and keep it in front of you. By ...
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