CHAPTER 1

Introduction

There are many models, methods, and ideas around change management (CM). More and more new models are created and implemented. The CM consulting industry is growing continuously.

And yet CM remains an unsolved topic. No model was able to prevail; relevant books flood the market.

CM is and remains a virulent topic because it is ultimately about people; that those affected by the change are not overlooked, that someone takes care of them and shows them a way to handle the change and when change is increasing exponentially in all areas of life.

In both private and business, it seems difficult to find models or principles for the challenges of change that are readily applicable. The question of change design remains: What ...

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