4
BusOps
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
—Bill Gates
No partnership between two independent companies, no matter how well run, can match the speed, effectiveness, responsiveness and efficiency of a solely owned company.
—Edward Whitacre Jr., former CEO, GM and AT&T
Interlude: Operations Might Not Be Sexy, but Ignore It at Your Peril
Our medium-sized business recently replaced our core software system, which was built on the client-server model, with ...
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