7
Put Learning into the Flow of Work
You simply cannot maintain a healthy learning culture if you’re not baking it into every facet of your operations. You might be marketing the heck out of your programs, but as any salesperson knows, you still need to seal the deal.
The best way to get people using your product (or learning program) is to make it easy to access and fit seamlessly into the rest of their activities.
Here are some norms you can establish and reinforce to get people comfortable with the idea that, yes, learning is part of their job—maybe even the part they like the most:
■ Employees own their learning experiences. No one in L&D or HR can possibly stay close enough to each 124employee to know everything that person should be learning, ...
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