Book description
This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats.
How to negotiate successfully with people you can’t stand — and people you can’t resist.
You will almost certainly have to negotiate with some people who have pathological personalities. Medicating them is not an option, so what can you do? Replace “D” (dispositional) statements with “B” (behavioral) statements. Label your feelings, not people. Change your behaviors, not your feelings. Let’s take each of these points in turn…
Table of contents
Product information
- Title: The Truth About Negotiating with Someone You Hate...or Love
- Author(s):
- Release date: August 2010
- Publisher(s): Pearson
- ISBN: 9780132485142
You might also like
book
Value Negotiation: How to Finally Get the Win-win Right
Value Negotiation: How to Finally Get the Win-Win Right examines the complicated world of negotiation and …
book
Leading When You’re Not the Boss: How to Get Th ings Done in Complex Corporate Cultures
Answer the questions that arise when managers and workers need to adjust to unfamiliar leadership roles …
audiobook
Confronting Our Freedom
Confronting Our Freedom is about reframing the common practices rising from traditional thinking about management and …
audiobook
Difficult Conversations
You have to talk with a colleague about a fraught situation, but you're worried that they'll …