The Toyota Kata Practice Guide: Developing Scientific Thinking Skills for Superior Results-in 20 Minutes a Day

CHAPTER 3

ROLES AND STRUCTURE FOR DAILY PRACTICE

Managers as Coaches

How do you create an aligned, scientific thinking organizational culture?

Organizational culture is mindset imparted by our experiences at work, and modifying the culture involves changing the environment and deliberately practicing new behaviors. The culture shifts when enough people in the organization do the organization’s work in the new ways. This suggests that practicing and coaching to modify an organization’s culture should be systemic—integrated into the normal daily operation of the organization. The Improvement Kata and Coaching Kata are exactly that—a process to ...