CHAPTER 2
Care
We’re in this together
The leaders who work most effectively, it seems to me, never say “I.” And that’s not because they have trained themselves not to say “I.” They don’t think “I.” They think “we”; they think “team.” They understand their job is to make the team function. They accept responsibility and don’t sidestep it, but “we” gets the credit. . . . This is what creates trust, what enables you to get the task done.
—Peter Drucker
Care is the assessment you make about the extent to which another person considers your interests and concerns. Another aspect of care is your trust that the other person’s intentions toward you are positive, that they want good for you. Of the four assessments of trust, care is in some ways the ...
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