Book description
Build a successful SOCIAL BUSINESS by empowering the SOCIAL EMPLOYEE
Includes success stories from IBM, AT&T, Dell, Cisco, Southwest Airlines, Adobe, Domo, and Acxiom
"Great brands have always started on the inside, but why are companies taking so long to leverage the great opportunities offered by internal social media? . . . The Social Employee lifts the lid on this potential and provides guidance for businesses everywhere." -- JEZ FRAMPTON, Global Chairman and CEO, Interbrand
"Get a copy of this book for your whole team and get ready for a surge in measurable social media results!" -- MARI SMITH, author, The New Relationship Marketing, and coauthor, Facebook Marketing
"Practical and insightful, The Social Employee is sure to improve your brand-building efforts." -- KEVIN LANE KELLER, E.B. Osborn Professor of Marketing, Tuck School of Business at Dartmouth College, and author, Strategic Brand Management
"This book will change how you view the workplace and modern connectivity, and inform your view of how social employees are changing how we work and create value in today's networked economy." -- DAVID ARMANO, Managing Director, Edelman Digital Chicago, and contributor to Harvard Business Review
"The Social Employee makes the compelling argument that most organizations are sadly missing a key opportunity to create a social brand, as well as to build a strong company culture." -- ANN HANDLEY, Chief Content Officer, MarketingProfs.com, and coauthor, Content Rules
Table of contents
- Cover
- The Social Employee: How Great Companies Make Social Media Work
- Copyright Page
- Dedication
- Contents
- Foreword by David C. Edelman
- Introduction
- Part I Weathering a Sea Change
-
Part II How Great Companies Build Social Cultures
- Chapter 5 IBM—Making Connections One Employee at a Time
- Chapter 6 How Adobe Manages Social Media Using Guardrails
- Chapter 7 How Dell Learned to SMaC-U into Social Success
- Chapter 8 How Cisco Built a Powerful Employee Network
- Chapter 9 How the Southwest Way Creates Competitive Advantage
- Chapter 10 AT&T: B2B Social Networking at Its Best
- Chapter 11 How Acxiom and Domo Are Leading the Charge
- Part III Recalculating Your Route
- Afterword by Kevin Randall
- Glossary
- Notes
- Acknowledgments
- Index
- About the Authors
Product information
- Title: The Social Employee: How Great Companies Make Social Media Work
- Author(s):
- Release date: August 2013
- Publisher(s): McGraw-Hill
- ISBN: 9780071816427
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