[NOTES]
PREFACE
1 The advice and encouragement that Professor Paul Strebel offered at IMD was invaluable to me.
2 The curious thing is that I have some evidence of what I anticipated. I spent some time in the summer of 1996 at a management course at IMD in Switzerland. As part of the course, we were asked to write ourselves a letter expressing our boldest hopes about the change that we were considering in our organization. The letter was to be posted back to us in three months’ time, to remind us what we had envisaged. When I received my letter in November 1996, the boldest hope that I had been able to envisage in the summer of 1996 was that the idea of knowledge sharing would be accepted for implementation in one vice presidency. In fact, ...
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