The Routledge Companion to Risk, Crisis and Security in Business

24Shared sorrow is half a sorrow

The role of social capital in building resilient supply chains

Mitchell J. van den Adel, Dirk Pieter van Donk and Kirstin Scholten

Introduction

Collaborative relationships in supply chains are known to be an important source of operational performance (Kamal & Irani 2014) that help supply chain partners to “achieve mutual advantages that are greater than the firms would achieve individually” (Cao et al. 2010: 6616). In particular, these inter-organizational relationships build social capital facilitating secure network ties, shared understanding, and trust (Nahapiet & Ghoshal 1998). While the relevance and importance of relationships for supply chain performance is evident for daily operations, little is known ...