The Routledge Companion to Risk, Crisis and Security in Business

5Knowledge in high-reliability organizations

A review of interrelated perspectives

Krista N. Engemann

Introduction

Organizational knowledge, hereinafter referred to as knowledge, is difficult to define, problematic to access, and difficult to manage. Not only is there is limited consensus with respect to its definition and operationalization, but the methodology associated with empirically assessing this topic area is only just emerging from nascence. It is nonetheless presumed that knowledge- based resources are valuable to the organization and that knowledge may be readily created, captured, codified, shared, and applied. This chapter adopts a post-modern perspective of risk and uncertainty and, accordingly, conceptualizes and explores the ...