3Intuition and decision making for crisis situations

Holmes E. Miller

Introduction

Moments before the Apollo 11 lunar landing in 1969, a yellow warning light appeared at the NASA Houston mission control center indicating an error, which would mean aborting the landing. In an obituary of Jack Garman, one of the participants, Sam Roberts (2016) described the sequence of events:

The alarm appeared to indicate a computer systems overload, raising the specter of a breakdown. With only a few minutes left before touchdown on the moon, Steve Bales, the guidance officer in mission control, had to make a decision: Let the module continue to descend, or abort the mission and send the module rocketing back to the command ship, Columbia.

By intercom, Mr. ...

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