NOTES
Dedication and Introduction
1. Alfred de Musset—Translation: “I do not know where my road goes, but I walk better when my hand holds yours.”
2. Chuck Lucier, Rob Schuyt, and Edward Tse, “CEO Succession 2004: The World’s Most Prominent Temp Workers,” Strategy + Business 39, (Booz Allen Hamilton), Summer 2005.
3. Robert Coram, Boyd: The Fighter Pilot Who Changed the Art of War (New York: Back Bay Books, 2002), 285.
4. From Eckhart Tolle’s The Power of Now: A Guide to Spiritual Enlightenment, New World Library (Novato CA.) and Namaste Publishing (Vancouver, B.C. Canada), 1999, 163.
5. S. Berman and P. Korsten, “Capitalizing on Complexity, Global Chief Executive Officer Study,” IBM Institute for Business Value (New York: Somers, 2010).
Get The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
