Preface

In my experience as a cloud architect in the past few years, I worked with many customers – companies from small to large, public and private, innovative and conservative. Each of them had their own idea in mind of what the cloud could mean for their business, which is the right approach, but none of them knew for certain what to do once they got in the cloud.

One of the most difficult conversations with a customer approaching the cloud revolves around how this new technology is changing some of the roles of IT, sometimes through simple adaptive learning by acquiring the new technology skills, and sometimes through a tough transformation by adding roles that a company didn't need or know about before, such as the role of buying cloud ...

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