Acknowledgements

This book is built on the experience and knowledge of many people I have worked with over the years in corporate life, as a consultant, and on the BSI and ISO working groups. If I named them all, the list would be as long as the credits at the end of an epic film . . . and we all walk out of the cinema before they’ve finished rolling, don’t we? Here are a few mentions for those who have gone the extra mile with me.

I would like to thank my former colleagues at Gibb Ltd who took me on as a graduate and turned me into an engineer. Thanks, too, to those at PA Consulting who took on an engineer and gave me my grounding in business-led project management.

Unlike many books, this one was written by one of the “infantry”: I am not ...

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