CHAPTER 1 KNOW YOURSELF

‘All you can change is yourself,’ Gary W. Goldstein argues, ‘but sometimes that changes everything!’ Self-awareness is perhaps the biggest challenge to developing as a person. The ability to look ourselves in the mirror, admit our flaws, celebrate what we’re good at and actively seek feedback isn’t something we’re all blessed with.

And this self-knowledge isn’t enough in itself. You have to use it to analyse what you do before committing to change, and change you must if you are to achieve the goals you’ve set yourself. Sometimes you’ll need to change the way you communicate, while at others you’ll need to reset a habit or behaviour. Abraham Maslow said, ‘Self-knowledge and self-improvement are very difficult for most people. It usually needs great courage and long struggle’. But don’t let this stop you!

All too often in the project management world, people forget to look at themselves while insisting that others are to blame for the problems they are encountering.

A few years back a friend of mine introduced me to the Dunning–Kruger Effect. For those of you who are unfamiliar with it, Cornell University students David Dunning and Justin Kruger found, through a series of experiments, that unskilled employees weren’t as good as they thought they were — or, as the Harvard Business Review titled their article ‘Those Who Can’t, Don’t Know It’.

The Dunning–Kruger Effect may come as something of a surprise to you, unless of course it speaks to you personally, ...

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