CHAPTER 3

Accumulation of Reference Points

Reminding, based on the examination of an internal library of professional reference points or experiences, each with different contexts, is what enables learning and is the basis of professional capacity. To be reminded of relevant prior professional reference points, we create those reference points subconsciously by thinking about them or telling someone about them.1 Then, again subconsciously, we label the previously experienced reference points in some way. No one ever teaches us how to do this. No one teaches us how to label professional reference points or retrieve reference points from our memory. Yet, our entire professional ability depends on this capability. We need to see something as an ...

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