NOTES
Chapter 1
1. Ronald A. Heifetz, Leadership Without Easy Answers (Cambridge, MA: Belknap Press of Harvard University Press, 1994); and Ronald A. Heifetz and Marty Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading (Boston: Harvard Business School Press, 2002).
Chapter 2
1. Ronald A. Heifetz, Leadership Without Easy Answers (Cambridge, MA: Belknap Press of Harvard University Press, 1994); and Ronald A. Heifetz and Marty Linsky, Leadership on the Line: Staying Alive Through the Dangers of Leading (Boston: Harvard Business School Press, 2002).
2. Sharon Daloz Parks, Leadership Can Be Taught (Boston: Harvard Business School Press, 2005); and Dean Williams, Real Leadership (San Francisco: Berrett-Koehler, 2005). ...
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