Factors Affecting Group Performance
Groups are complex systems in motion, with many moving parts, involving multiple factors at the group, individual, and behavioral levels. The nature and quality of a factor at one level affects conditions and circumstances at other levels of the group. Adapted from Knowles (1972), these factors can be used to assess a group’s effectiveness and make decisions about actions needed to improve group performance.
Commitment, loyalty, and performance increase or decline with the presence or absence of the following factors:
Group-Level Factors:
- Group is highly valued by outsiders.
- Goals are clear and compelling.
- Issues driving conformity are important.
- Group organization ...
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