Delivering the Transformed Company
But the fact is, Mr. Chairman, for all the challenges the Postal Service of the 21st century faces, it still retains its traditional place as a key cog in how American businesses conduct their affairs and how Americans all across this land communicate.
—John M. McHugh, 21st Secretary of the ArmyTestimony before Committee on Homeland Security and Governmental Affairs, November 15, 2016
In the year before the American Revolution, the Continental Congress established a postal system and named Benjamin Franklin as the first postmaster general. Given the postal service’s key role in binding the colonies and then the states together, the post office was understood to be integral to the nation’s political ...
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