chapter 12Healing a Broken Spirit
JONATHAN WAS A STRONG ORGANIZATION, as reflected by the bottom line of its balance sheet, its reputation in the business, and the power of the stories it told. But not all organizations are so fortunate. Consider the corporation whose CEO thought in terms of asylums and inmates when speaking of her business and employees. The fact that she would do such a thing is questionable. The fact that her comment became part of the organizational mythology is disastrous, the cause and effect of a broken Spirit.175
Interestingly enough, the corporation in question had a very healthy bottom line. In fact it was making money hand over fist. At the same time, the corporate reputation for being well managed was among the best ...
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