Chapter 6 Appreciating Others
Praise often. Admire rarely. Chide never.
(Walter Serner, Austrian writer, 1889–1942)
Summary
The consequences of appreciation are enormous in terms of performance and motivation in the appreciated. Appreciation of others is very much about perception. It is initially difficult to perceive others properly, although this can be trained. It will be discussed how appreciation can be demonstrated and which models can be followed in order to position not only the positive but also the negative or that which needs to be changed.
In his book The Listening Leader1, the former head of communications of the insurance giant Allianz, Emilio Galli-Zugaro (one of the most appreciative people ...
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