WHY PERSONAS WORK: THE PSYCHOLOGICAL EVIDENCE
Jonathan Grudin, Microsoft Corporation
Jonathan Grudin
“Jonathan the Psychologist”
Roles: Researcher, psychologist, use analyst
Goals: Understand the adoption, use, and effects of technologies and design methods
Objectives: Collect quantitative and qualitative data; find patterns, particularly around problems and solutions; communicate the results to people who are most likely to find them useful
Classic quote:
“Today’s teenagers are the people who matter in the long run”
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