9
Creating a Context for Performance
The Performance Pipeline, no matter how thoughtfully the model has been crafted, doesn't succeed by itself. It exists in a “context,” and that context affects every single employee's results and the overall success of the company. To help you understand what “context” refers to, I'd like to use the analogy of farming. This analogy may strike you as strange, but bear with me; it will help you grasp how to use the pipeline effectively given your organization's particular context.
Think of context as the soil in which your people are planted. It nourishes some kinds of performance, say great service or timely performance feedback, while at the same time inhibiting other kinds of performance, such as speed of ...
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